The Independent Insurance Agents of Arkansas offers two
designation programs to meet the educational needs of licensed independent insurance agents:
the Certified Insurance Counselor (CIC) and the
Certified Insurance Service Representative (CISR) programs.


Certified Insurance Counselor

The CIC designation signifies a high level of professional education and a commitment to a course of continuing education.  Persons who earn the CIC designation have indicated they recognize the need for practical insurance education through their careers as insurance professionals.

     The CIC designation is earned by attending five three-day institutes, including Life and Health, Commercial Property, Commercial Casualty, Personal Lines and Agency Management.  At the conclusion of each institute, a rigorous examination must be passed. 

Certified Insurance Service Representative

The CISR  Program is a nationally recognized designation program
designed to serve the practical needs of customer service representatives,
newly licensed producers, company personnel, and those who wish to
refresh their product knowledge.  There are five one-day courses
that focus on understanding exposures and coverages. Each course is followed by a comprehensive one-hour exam. Anyone may attend classes without taking the exam, however, if you wish to earn the
CISR designation, you must pass all five of the exams.  CISR courses are offered in convenient locations throughout the state. 

To register for upcoming CISR institutes ONLINE, CLICK HERE

Please contact Diane Powers at the IIAA office for more details
(501) 221-2444 - dpowers@iiaar.org