Agency principals of IIAI members not currently participating in the Trusted Choice® Program:
To accept and sign this Pledge on behalf of your entire agency
and activate your access to Trusted Choice® resources,
please login above and then click here and then select "Purchase" to Accept/Sign this Pledge.
Forgot your login and/or password? Click here to recover it.
You will receive an email confirmation that contains links to Trusted Choice resources.
You may also access Trusted Choice online resources by logging in at www.trustedchoice.com/agents
You may access Trusted Choice logo files under "News" on our homepage
or under Member Resources, then Download Logo Files.
Trusted Choice® Pledge of Performance
Trusted Choice® agencies are insurance and financial services firms
whose access to multiple companies and commitment to quality service
enable us to offer our clients competitive pricing, a broad choice of products
and unparalleled advocacy. As a Trusted Choice® agency, we are dedicated to you
and are committed to treating you as a person, not a policy.
This commitment means we shall:
Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access multiple companies to deliver those products.
Guide you through the claims process for a prompt and fair resolution of your claim.
Help you solve problems related to your coverage or account.
Explain the coverages and options available to you through our agency, at your request.
Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, internet account access, email and call center services.
Use our experience and multiple company relationships to customize your coverage as needed.
Commit our staff to continuing education so they may be more knowledgeable in serving you.
Treat you with respect and courtesy.
Conduct our business in an ethical manner.
We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.