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2013 CIC Registration Form
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Agency Management
This institute covers the important internal operations and factors that are necessary to successfully run an agency in today’s business world. A case study is used throughout the program for practical application of the theories, methods, and procedures.
Topics covered:
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Elements of Agency Development*
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Agency Marketing*
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Financial Analysis*
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Legal and Ethical Responsibilities*
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Human Resources*
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Agency Operations*
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Client Retention and Services*
Participants will:
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Learn to balance the roles of professional insurance counselor and successful businessperson.
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Find methods to build and maintain staff support, maximize customer service, and improve overall operations while increasing the agency's bottom line.
* Mandatory topics are part of every Institute. Optional subjects will vary.
Cost: $421.00
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