FAQs
Before Joining | After Joining
Questions for Members Who Have Already Joined Where Can I Find My User ID and Password for the Website? - Your User ID and Password can be found in your confirmation email that was sent to the principal’s e-mail address upon registration.
- For a copy of your e-mail confirmation, please e-mail TrustedChoice@iiaba.net.
How Can I Add My Agency to the Trusted Choice Agency Locator? - To be included in the Agency Locator, Trusted Choice® agencies must complete an Agency Profile with some basic information.
- By doing so, consumers visiting the site can locate an agency by zip code, insurance lines written, company appointments/affiliations, and even languages spoken.
- To create or update a profile, agencies should:
- Locate your agency User ID and Password from your e-mail confirmation receipt.
- Go to www.TrustedChoice.com/agents and enter User ID and Password.
- Select “Update Your Profile” in the top left corner.
- Proceed through the process until it notifies you that your profile has been updated, otherwise the data will not be saved.
- Upon completion of your update it takes one business day for the system to update records.
- You will not be listed on the consumer site until one day after you have successfully completed your profile update.
How Do I Enter My Branch Agencies? - The above steps for creating or updating a profile also must be taken for each branch agency that is added.
- This can be done by the main office administrator or delegated to an administrator from each branch office.
My Advertising Agency Doesn’t Want to Use the Trusted Choice Logo... - Trusted Choice® is not designed to take the place of your own agency branding efforts or advertising but should work in conjunction with it.
- Unlike an association logo, which merely connotes membership in an organization, think of the Trusted Choice® logo as a “seal of approval.”
- Flying the Trusted Choice® logo positions you as a premiere agent and conveys a level of integrity, trust, and expertise.
Where Can I Find the Logo?
Where Can I Find the Print/Television/Radio Ads We Can Tag? - Tag-able versions of the Trusted Choice® television, radio and print ads are available at www.TrustedChoice.com/agents.
- Sign in to the website and roll over “Advertising” in the black menu bar. You will see all of the available advertising options.
- The customizable press releases and articles are available under “Public Relations.”
- The customizable brochure is on the main page.
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