Agency Business Resources

IIABA's Best Practices Tools are available to improve your agency's performance. Browse the latest research on top rated agencies and see how your agency's results compare. Link to an abundance of useful tools to help improve agency performance.

The 2005 Best Practices Study provides critical performance benchmarks in seven revenue categories.  Agencies can measure, evaluate and compare results for agency operations including:

• Income and Expense Distribution
• Revenue and Profitability Growth
• Production and Service Staff Compensation/Productivity
• Technology Expenses
• Carrier Representation

The full study is available for free at Reagan Consulting.