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Columns
Message from the Chairman: Fall Forward 
by Kathy D. McKay, CIC, CPIW

Message from the National Director: Fond Farewell 
by John R. Braddy, CIC, AAI

Event Photo Recaps 
IIABSC Trusted Choice® Big "I" National Championship, Orangeburg; June 28–29
IIABSC Young Agents Conference, Myrtle Beach; July 29– Aug. 1 

Articles
ACT: Mitigate Web Site E&O exposures
by Sabrena Sally, CPCU, Big "I" Agency Professional Liability Program Manager

Business Income Consideration
by Terry Tadlock, CIC, CPCU, CRIS

2010 IIABSC Outstanding CSR of the Year
Denise Perkins, CISR

ACT: Best Web Marketing You've Never Heard
By Matthew Marko, Progressive Insurance

CE Compliance, Next Phase
Palmetto Partners program
Member News: Jesse T. Reese Celebrates 100 years
Education & Event Calendar
2010 Board of Directors

Association Ads 
Big "I" Professional Liability: Who's got your back?
Big "I" Markets SC product list 
Real Time 21-Day Challenge 

SC Agent & Broker
Vol. 4, ed. 3 — Summer 2010 

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Columns
Message from the Chairman: Seven Things Every CSR should Know  
by Kathy D. McKay, CIC, CPIW

Message from the National Director: "Banc on Us" A Conversation with InsurBanc President and CEO 
by John R. Braddy, CIC, AAI

Convention Preview
Message from the Event Chairman: From the Mountains to the Sea  
by Jon A. Jensen, AAI, AIP

Convention Agenda

From the Keynote: Creating High-Energy Web Sites and Promotional Materials  
by Jerry V. Teplitz, J.D., Ph.D.

Event Photo Recaps 
IIABA   National Legislative Conference & Convention; March 3–5
IIABSC Spring Conference; March 17–18 
IIABSC Technology Conference; May 12
IIABSC Young Agents Scholarship Golf Tournament; May 6

Articles
ACT: A Balanced Approach to Marketing 
by Steve Anderson, Steve Anderson Consulting

Trusted Choice®: 10 Easy-to-Avoid Advertising No-Nos 
by Jay Taylor, SC Trusted Choice® Chairman

The Need for Personal Umbrella Coverage
by Terry Tadlock, CIC, CPCU, CRIS

IIABSC Foundation 
Palmetto Partners program
Member News: CT Lowndes & Company Celebrates 160 years
Education & Event Calendar
2010 Board of Directors

Association Ads 
Big "I" Professional Liability: Don't forget your helmet 
Are you walking and E&O tightrope? 

SC Agent & Broker
Vol. 3, ed. 2 - Spring 2010

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Columns
Message from the Chairman: Relay into the Spotlight
Message from the National Director: Big changes for the Big "I"

Articles
ACT: It's Time to Update your Disaster Plan 
Big "I" SC Agents Technology Conference
Business Coalition Continues Pursuit of Civil Justice Reform in SC
2010 SC Trusted Choice® Big "I" National Championship golf tournament
Palmetto Partners program
RLI Claims Scenarios: Not all disasters are weather-related
Flood Insurance Reduction and Reformation of Coverage
Caution: Road Work Ahead
IIABSC Construction Risk and Insurance Specialist program
ACT: Build a Web Presence Worthy of 2010
Trusted Choice®: Conducting an Image Audit
2009 InsurPAC Contributors
Education & Event Calendar
2010 Board of Directors

Association Ads
SC Young Agents Conference
Big "I" Flood: Don't get caught!
Big "I" Professional Liability: Don't get bitten by an E&O claim you could have avoided!
 

SC Agent & Broker
Vol. 3, ed. 1 - Winter 2010

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Columns
Message from the Chairman: Telling our story
Message from the National Director: IIABA Best Practices

Articles
Spotlight on New Chairman of the Board: Kathy D. McKay, CIC, CPIW
Rep. Mike Sottile: Tackling tough issues in the General Assembly
CE Compliance: An agent's to-do list before May 1
Insure your future with InsurPAC, 2009 contributors 
Spotlight on Young Agents: Levi Crawford, AAI
Trusted Choice®: Your Best Asset is Your People    
IIABSC 111th Annual Convention Highlights and photo spread    
ACT: Tools for the successful agent of tomorrow
Big "I" Spring Conference  
Placing Bonds in Difficult Times
IIABSC Education & Event Calendar   
2010 Board of Directors and Executive Committee 

Association Ads 
Big "I" Professional Liability Program: Pit crew
Big "I" Markets product list: Winter 2010 
IIABA National Legislative Conference & Convention
Trusted Choice®: Your customers are calling
Palmetto Partners Program
Education: Procedures Manual Workshop
RLI: Our PUP is the umbrella that stands out
Education: Producer Licensing and CE changes course




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