Agency Business Resources

Agency Performance
IIABA's Best Practices Tools are available to improve your agency's performance. The Best Practices Study provides performance benchmarks in seven revenue categories and can help agencies compare results. The full study along is available for free by clicking here.

Certificates of Insurance
IIABW has numerous resources on certificates of insurance, including a copy of the new WAC and a sample letter you can send to third parties who are breaking the law by asking for an illegal certificate. Log into this website to view this information.

The rest of this section is available to IIABW members only - please log in above. The section has extensive resources on certificates of insurance, broker compensation, workflows, HIPPA, GLBA privacy regulations, etc.