Rick Morgan discusses how numerous agencies, carriers and associations used social media & e-newsletters to keep their clients and members well informed during the recent series of disasters in the East. He also lays out our distribution system’s opportunity to create a national disaster communications plan and resources for agencies and state agent associations to access, to deliver a coordinated approach and messages during disaster situations.
It's Time to Update Your Disaster Plan
This article provides agents with a succinct checklist of the major issues they should be considering to assure the continuity of their operations should they be struck by a disaster, a major virus, or an equipment failure of some sort (power, systems, communications, etc.) click here
Key Considerations in Disaster Planning and Management
This checklist reflects the lessons learned from recent disasters and is applicable to every agency. It emphasizes systems, telecomminucations, and people issues. Download Here
Some Communications & Technology Lessons Learned From Katrina
This article traces the experiences of an agency managing its way through the aftermath of Katrina and points out lessons relating to communications and technology that will be helpful to all agencies in their own disaster planning. click here
For more information, please contact Jeff Yates, ACT Executive Director.
ACT is a partnership of independent agents, companies, technology vendors, user groups, and associations dedicated to enhancing the use of technology and improved work flows within the Independent Agency System.