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The following insurance carriers have reported to ACT that they support TLS email encryption for their agencies provided the agency has also enabled TLS on their mail servers.
With some carriers, once the agency enables TLS, they are automatically enabled with the carrier. We have indicated "automatic if agency is enabled" beside these carriers. Even if the carrier's TLS is "automatic," we recommend that the agency confirm with the carrier that the TLS "handshake" has been properly made with a test transaction.
Other carriers require the agency to request the carrier to turn on TLS with the particular agency. We have indicated "TLS must be requested from carrier" beside these carriers. For those carriers we are not yet sure about, we indicate "ask carrier about TLS requirements."
ACUITY, automatic if the agency is enabled
Allied/Nationwide, automatic if the agency is enabled
Central Mutual Insurance Company, automatic if the agency is enabled
Century-National Insurance Company, automatic if the agency is enabled; contact company for TLS verification test
Chubb, ask carrier about TLS requirements
The Cincinnati Insurance Companies, automatic if the agency is enabled
CNA, automatic if the agency is enabled. Carrier prefers agent to request "required" TLS from carrier
Concord Group Insurance (Concord General Mutual Insurance), automatic if the agency is enabled
Dairyland Auto, automatic if the agency is enabled
Dryden Mutual, TLS must be requested from carrier
EMC, ask carrier about TLS requirements
Farmers Mutual Insurance of Nebraska, automatic if the agency is enabled
Fireman's Fund, TLS must be requested from carrier
Grange Insurance, ask carrier about TLS requirements
Harleysville, automatic if agency is enabled
The Hartford, automatic if agency is enabled
Liberty Mutual Agency Markets (America First Ins., Colorado Casualty Ins., Golden Eagle Ins., Indiana Ins., Liberty Northwest Ins., Montgomery Ins., Ohio Casualty Ins., Peerless Ins., and Safeco Ins.), automatic if agency is enabled
MetLife, ask carrier about TLS requirements
MetLife Auto & Home, ask carrier about TLS requirements
Middlesex Mutual Assurance Company (including Holyoke Mutual Insurance Company), automatic if agency is enabled
MMG Insurance, automatic if agency is enabled
New York Central Mutual Insurance (including A Central Insurance), automatic if agency is enabled
Ohio Mutual Insurance Group, automatic if agency is enabled
OneBeacon, ask carrier about TLS requirements
Progressive, automatic if agency is enabled
RLI Corporation, automatic if agency is enabled
Selective Insurance, automatic if agency is enabled
State Auto, automatic if agency is enabled
Summit Holdings, ask carrier about TLS requirements
Travelers, TLS must be requested from carrier
Westfield, TLS must be requested from carrier
W.R. Berkley Companies, automatic if agency is enabled
If one of your carriers is not on this list, please check with them to see if they support TLS and if so, have them contact jeff.yates@iiaba.net
To return to the ACT "Security & Privacy" Page with further information about TLS email encryption, please click here.
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